dNeero: Social Media Does Good

federick perito's answers.
How would you answer?

Customer Service or Customer No-Service

"The absolute fundamental aim is to make money out of satisfying customers."
~ John Egan ~

Rate the following Customer Satisfaction elements.
1=Not important to me; 5=Very important to me

	1	2	3	4	5
Overall quality of product or service supplied			X
Helpfulness of staff			X
Being treated as a valued customer			X
Competence of staff			X
Friendliness of staff			X
Handling of problems and complaints		X
Speed of service			X
Handling of inquiries	X
Price/cost			X
Information/advice	X
Ease of doing business		X

Please rate the following industries as to your overall satisfaction with the customer service.
1=Not very satisfied; 5=Very satisfied; N/A= you have no experience with the industry.

	1	2	3	4	5	N/A
Airlines				X
Apparel			X
Athletic Shoes			X
Automobiles & Light Vehicles			X
Banks				X
Breweries			X
Broadcasting TV News			X
Cable & Satellite TV		X
Cellular Telephones		X
Cigarettes		X
Computer Software		X
Department & Discount Stores				X
Electronics (TV/VCR/DVD)		X
Energy Utilities				X
Express Delivery	X
Fixed Line Telephone Service		X
Food Manufacturing		X
Full Service Restaurants			X
Gasoline Stations		X
Health & Personal Care Stores		X
Health Insurance		X
Hospitals		X
Hotels				X
Internet Brokerage		X
Internet News & Information		X
Internet Portals/Search Engines		X
Internet Retail		X
Internet Travel		X
Life Insurance		X
Limited Service Restaurants		X
Major Appliances		X
Motion Pictures		X
Network/Cable TV News		X
Newspapers		X
Personal Care & Cleaning Products		X
Personal Computers		X
Pet Food		X
Property & Casualty Insurance		X
Soft Drinks		X
Specialty Retail Stores		X
Supermarkets		X
U.S. Postal Service		X
Wireless Telephone Service		X

Describe, for your fellow dNeero-ites, your best customer service experience.

Bodbuilding.com provides the best customer service for on-line merchants

bkd asked:

Is the rising cost of food affecting you? If so how?

Annie Abarca asked:

Worst customer service experience?

hezett asked:

if you have a preexisting medical condition, how do you get life insurance?

Tom Kavanagh asked:

Is global warming actually here

yes

not sure

Bendever Gerona asked:

Would you buy a mobile phone pla without customer support?

yes

maybe

i don't know

Ellie Kavanagh asked:

Is Global warming acutually here?

Yes

Maybe

Not sure

Renee Mcfadden asked:

I have no questions

n/a

Elena Khong asked:

Is it weird that as humans, we drink milk from other species?

Yes

Jason Harbor asked:

What improvements would you suggest to customer service policies?

Erlinda Baliguat asked:

Have you had a bad customer service experience?

jhong relativo asked:

which product has the worst customer service

melanie sabile asked:

NONE

jmarchalonis asked:

What's Good?

azrinh asked:

Do you agree that customer service in USA is good?

Yes

Cristel Marie Corral asked:

why do some customers are rude when speaking to customer representative?

ghia naranjo asked:

Don't you feel sometimes that you're asking for too much?

Tanya Enders asked:

would you tip someone if they ask for it?

yes

precy buitre asked:

anybody have the same experience?

yes

julio asked:

Do you watch movies at Mobile?

Alison Bush asked:

Do you prefer dealing with custormer service through the phone or via email?

yes

ryan asked:

If you work in the service industry, have you ever had a complaint of bad service? If so what was it?

ethanmama asked:

How do you define good customer service in a hospital setting?

Melanie Sabile asked:

customer service comes first before...

Dain Cairns asked:

Are you prepared to pay more for good customer service?

Yes

amity asked:

Is there a bill passed to ensure that consumers receives quality service?


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